Refund policy

1. Return Eligibility

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible:
• Item must be unused, unworn, and in original condition
• Must include original tags and packaging
• Must have receipt or proof of purchase

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2. How to Start a Return

To initiate a return, contact us at:
📧 brfabricsonline@gmail.com
• Returns must be approved first before sending
• Items sent without approval will not be accepted
• Return address will be shared after approval

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3. Damages & Issues

Please inspect your order upon delivery.

If your item is:
• Damaged
• Defective
• Incorrect item received

👉 Contact us immediately, and we will resolve the issue as soon as possible.

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4. Non-Returnable Items

We do not accept returns for:
• Sale or discounted items
• Gift cards
• Customized or personalized products
• Personal care items (if applicable)
• Hazardous materials or flammable goods

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5. Exchanges

We do not offer direct exchanges.

👉 To get a different item:
1. Return the original item
2. Place a new order after approval

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6. Cash on Delivery (COD) Orders
• COD orders are eligible for returns under the same conditions
• Refunds for COD orders will be issued via bank transfer or agreed method

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7. Refund Process

Once we receive and inspect your return:
• You will be notified of approval or rejection
• If approved, refund will be processed within 7–10 business days

Refund will be sent to:
• Original payment method
• Or alternative method (for COD orders)

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8. Shipping Costs
• Return shipping costs are paid by the customer
• Shipping charges are non-refundable
• If the return is due to our mistake, we will cover the cost

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9. European Union Customers

If your order is shipped to the European Union, you have the right to:
• Cancel or return within 14 days, without reason
• Item must still meet standard return conditions

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10. Delayed Refunds

If you haven’t received your refund after 15 business days, contact us at:
📧 brfabricsonline@gmail.com

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11. Contact Us

For any questions:

📧 Email: brandsrepublics@gmail.com
📞 Phone: +92 300 6018214
 Phone 2 : +92 327 0669966

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Brands Republics reserves the right to update this policy at any time without prior notice.